DriveBoss Academy
Your team, trained to win.
DriveBoss Academy gives every role — drivers, dispatchers, billers, administrators — the exact playbook for getting the most out of the platform. Videos, PDFs, multi-language, and direct support when you need a human.
What's inside
See DriveBoss in 6 minutes. Then see what the Academy covers.
The video is ungated — no email form, no pop-up. Full-access Academy opens after login for existing customers.
Driver track
Mobile app mastery
Start-of-shift checklist, trip acceptance, GPS handling, signature capture, end-of-trip paperwork, and the right move when things go sideways on the road. iOS and Android walkthroughs.
Dispatch track
Running the board
Trip intake, assignment, route review, real-time fleet visibility. When to trust the scheduler's suggestions and when to override. Shift handoff and coverage planning.
Billing track
Broker-specific playbooks
Tool-by-tool guides for ModivCare, MTM, Alivi, and Access2Care. Trip validation, price/time corrections, payment-file reconciliation, denial follow-up, broker-ready exports.
Admin track
Account & compliance
Account setup, user provisioning, rate tables, integrations, audit-ready reports, HIPAA posture, BAA management, and what to pull when an auditor asks.
Existing customers — log in to your Academy for the full library. New to DriveBoss? Start a 14-day trial to unlock all tracks.
Try a few lessons free
Featured lessons — no login required
The full library has 160+ videos, PDFs, and reference manuals covering Dispatcher, Scheduler, Driver, Biller, and Submitting workflows — in English and Spanish. Log in to unlock all of it.
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Or have us do it for you
Prefer we handle billing?
Academy shows you how to run your broker billing in-house. BillBoss does it for you — our team applies years of ModivCare-specific expertise to recover revenue most operators leave on the table. Available today as an add-on at 3% of ModivCare billing volume; expandable to other brokers on request.
Learn about BillBoss →Customer technical support.
For existing DriveBoss customers. Pick the channel you're already in.
Not a customer yet? Write [email protected] or book a demo.
🌐 Support available in English and SpanishTrain once. Ship consistently.
New hires up to speed faster. Veteran dispatchers using the advanced routing features you're already paying for.
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