NEMT dispatch, billing & driver app
Dispatch every trip your brokers send. Bill every mile you ran.
ModivCare trips flow directly through ATMS; MTM, Alivi, and Access2Care trips arrive without re-keying. DriveBoss routes them with DriveBossIQ Scheduler (dialysis standing orders protected, hardest trips placed first), and reconciles your ModivCare payment file line-by-line so nothing you drove goes unbilled.
From $69 per active vehicle/month. Card on file at signup — no charge during the 14-day trial. See how it works →
Networks we serve and integrate with
Which side of the trip are you on?
DriveBoss works for both. Pick the one that fits — we'll show you the right story.
For transportation providers
I'm running a fleet
Essentials at $69 or Complete at $119 per active vehicle per month. Get paid for every trip, cut dead miles, eliminate dispatch overhead.
See the TP story →For brokers & MCOs
I'm routing to fleets
Real intelligence at the moment of assignment — which TP has capacity, which driver has a chaining gap, which assignment hits SLA across your network.
See the broker story →Also serving
Everyone else on the trip.
Non-Profits
501(c)(3) organizations
$39/mo flat for food or medication delivery. $40/active vehicle for passenger transport. Qualifying 501(c)(3).
Apply →Healthcare Facilities
Hospitals & clinics
Real-time patient ride visibility when your NEMT provider uses DriveBoss. Paid by the provider.
See the brief →Pharmacies Coming soon
Delivery routing pilots
Exploring partnerships with chains, specialty, and DME. Early design partners welcome.
Pilot inquiry →Patients
Riders & families
SMS ride updates, live ETAs, driver identification. If your NEMT provider runs DriveBoss, you get it.
See what you get →Tomorrow morning, two ways
The work happens either way. The difference is who does it — and what slips through.
Running it by hand
Trips land in the broker portal overnight. Someone re-keys them into a spreadsheet before the first pickup. Dispatch fills the gaps by phone between runs. And at month-end, the broker's payment file is the first time you find out what you actually got paid.
Running it on DriveBoss
Trips flow in from ModivCare, MTM, Alivi, and Access2Care on their own — nothing re-keyed. The Scheduler places your hardest trips first. Drivers get their routes in the app. And every trip comes back priced, documented, and matched line-by-line to the payment file.
From the DriveBoss production platform, updated periodically.
How it connects
The coordination layer between broker and driver
Trips flow in from brokers, flow out to driver apps, and round-trip back as status events, GPS, and reconciled billing — all on one platform.
Broker intake
Direct integrations with ModivCare (via ATMS), Alivi, Access2Care, and MTM. Manual upload for American Logistics and SAFERIDE. Direct entry for Private Trips.
Scheduler routes it
DriveBossIQ Scheduler protects standing orders, matches facility-type constraints, and places the hardest trips first. Trips nobody could place get worked back into routes.
Driver executes
Driver app on iOS and Android. GPS tracking. Patient SMS + IVR. End-of-trip paperwork. Status flows back to the broker in real time.
Follow one trip, start to finish
Every trip passes eight stops. Switch plans to see what each one covers at every stop.
Essentials: $69 per vehicle / month
On both plans Included in Complete. On Essentials, the tag shows how to get it (add-ons are per vehicle, per month).
-
Trips come in
- Broker integrations
- File upload
- Private trips
-
Build the day
- Automatic routing and scheduling
- Standing orders first
- Will-call insert
-
Riders stay informed
- 24/7 rider phone line
Add-on $39Included - Patient text alerts
Add-on $39Included - Passenger App
Add-on $39Included
Rider Engagement add-on: one $39 price covers all three.
- 24/7 rider phone line
-
Drivers run it
- Driver app
- Supervisor app
- GPS trail per trip
-
Dispatch live
- Live dispatch board
- Changes and cancellations
- DriveBossIQ voice and chat
Add-on $25Included
-
Bill every trip
- Rate tables
- Automatic pricing
- MC Validation
Add-on $29Included
-
Get paid
- Payment-file reconciliation
- Claim tracking
- Payment Detail Auto-Load
Add-on $29Included
Billing Automation add-on: one $29 price covers this and MC Validation.
-
Prove it
- Reports
- Audit trail
- 7-year records
On every plan: unlimited users, Academy training, AI support assistant, no setup fee.
Now live · October 2026
Two things your dispatchers and riders can use today.
DriveBossIQ
Run dispatch by voice or chat.
Say it or type it — "take the Ashburn trips before 9 a.m. and assign them to Driver A" — and DriveBossIQ does it. It works on the dispatching, scheduling, submitting, and billing boards — commands are combinable and free-form, and the list keeps growing.
See DriveBossIQ →Passenger App
Riders book and track their own rides.
A browser app your riders open from your referral link: book private rides with you, see their scheduled trips, track the driver live. Part of Rider Engagement.
See the Passenger App →Rider Phone Assistant (IVR)
Answer every rider call like a company ten times your size.
Call & choose a language
Riders dial their dedicated number and pick English or Spanish.
Say who you are
Name + date of birth pulls up their trip — no spelling, no menus.
Get an answer or make a change
Hear the pickup time / live ETA, or cancel a trip for today or tomorrow.
See it on your fleet — 30 minutes with us, or 14 days with the platform.
Book a 30-minute demo, or start your trial and run DriveBoss on your own trips.
Card on file at signup — nothing charged until the trial ends. Standard onboarding included.