Auto-pricing, reconciliation, and broker-native billing.

Rate Management & Auto-Pricing

Broker rate-sheet automation — DriveBoss converts each broker’s pricing rules (effective-dated bucket / standard / mileage-switch tiers, surcharges, free-mile allowances) into repeatable billing logic, so trip pricing isn’t a per-trip judgment call.

• Rate tables with effective dates — rates configurable per broker, per private-trip category, with future-dated activation.
• Auto-calculation on trip ingestion — as soon as a trip enters the system, DriveBoss calculates the best/fastest route, mileage, and price using the applicable rate. No manual pricing step.
• Bucket + Standard pricing — tiered-by-distance or flat/per-mile, selectable per contract.
• Pricing-type switch after N miles — start with flat rate and automatically switch to per-mile after a configurable threshold.
• Free-miles allowance, time-of-day surcharges, child age-band surcharges — all configurable.
• Manual override available during the trip — dispatcher adjusts price; adjusted amount is what gets submitted. Override is recorded in the trip audit trail.

Submitting & Validation

• ModivCare batch validation — paste the pending batch into DriveBoss; system matches by Trip ID, verifies driver and amount, updates if broker differs, marks matched trips Validated, surfaces unmatched trips for manual follow-up.
• Pre-populated submission reports for brokers that require printed/manual submission — includes signatures, geo-data, amounts, and all trip fields.
• Overdue tracking — trips automatically marked Overdue after 30 days of non-payment. Searchable and filterable.
• Mass cancel / mass reroute — bulk action on multiple trips at once. Explicit semantic distinction: Reroute (send back to broker) vs. Cancel (trip doesn’t need to happen).

Reconciliation

• Broker payment-file upload — upload the broker’s payment detail file; DriveBoss detects each trip, matches to internal records, determines payment status (Paid / Denied / Partially Paid), surfaces denial reasons.
• Biller review workflow — resubmit, accept payment, escalate, or take other billing action per trip.
• Paid Status facets — Paid in Full, Partial Paid, Overpaid, Accept Paid Amount, Custom Amount, Calculated Amount, Resubmitted, In Review.
• Currently supports ModivCare payment files; architecture is extensible to other brokers.

Broker Integrations — three tiers, clearly labeled

DriveBoss supports broker work at three distinct integration levels. We label them clearly so operators know exactly what is automated and what is manual on day one.

• Direct / API (ATMS-integrated) — automated trip ingestion, status sync, and submission via the broker’s ATMS or equivalent API: ModivCare, MTM, Access2Care, Alivi.
• Manual upload / batch — file-upload ingestion (paste-and-validate or batch file) where the broker does not expose a real-time API: American Logistics, SAFERIDE, plus NTM, Ride2MD, VERIDA, and WellTrans.
• TP-entered / direct — operator-entered trips for sources that don’t flow through a broker at all: private pay direct-to-rider, hospital, pharmacy, NGO meal delivery, personal, and Rx.
• Historical LC filters preserved for backfilled records from the LogistiCare era (now ModivCare).